SHIPPING POLICY

Thank you for choosing Finally Candy! We are committed to delivering your order as quickly and efficiently as possible. Below is an overview of our shipping policy:

Order Processing Times

All orders are processed within 1-2 business days of being placed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Costs

Domestic Shipping:
Shipping costs are calculated at checkout based on the size of your order and your location. For orders above a certain value (e.g., €50), free shipping may apply (check current promotions for eligibility).
International Shipping:
International shipping costs vary depending on the destination and package weight. The shipping fee will be displayed during checkout. Customs duties and taxes (if applicable) are not included in the shipping fee and are the responsibility of the recipient.

Domestic and International Shipping Options

Domestic Shipping (Belgium and Canada):
Delivery times range between 2-7 business days, depending on your location and the shipping option selected.
International Shipping:
Delivery times vary based on the destination country, typically between 5-15 business days. Please note that delays may occur due to customs processing.

Potential Service Interruptions

While we strive to ensure timely deliveries, shipping times may be affected by factors beyond our control, including:

Severe weather conditions
Holiday shipping delays
Customs clearance for international orders
Unforeseen carrier service interruptions

In the event of a significant delay, we will notify you promptly via email with an updated delivery estimate.

Need Assistance?

If you have questions about your order or experience any issues, please don’t hesitate to contact our friendly customer support team.

Thank you for choosing Finally Candy – where guilt-free sweetness meets quick and reliable shipping!